If you purchased Scarguard™, Bruiseguard, Scarlight or Scarsheet from the website, and have been using the product(s) within 90 days and are unsatisfied with the results, you can return the unused portion to us for a full refund. If purchased from a retailer or another website, refunds are subject to their own return policy.
Customer is required to return qualifying product to Scarguard Labs in its equivalent packaging. Customer is responsible for risk of loss, shipping and handling fees for returning or exchanging the product. Additional fees, including up to 15% restocking free, may apply. If you fail to follow the return or exchange instructions and policies provided by Scarguard Labs, Scarguard Labs is not responsible for lost, damaged, modified or otherwise processed product(s) for disposal or resale. At Scarguard Labs’ discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing.
To avail of the full refund, please contact our Customer Service Department at 1-877-566-5935.